Bespoke Functionality

 
 

We are able to service a diverse array of customers with the following range of functional features, each one supported by installation.

 

Cashless and Player Tracking

Our smart card-based Cashless Solution offers many benefits to operators, including:

 

  • Increased security with cash being limited to the cage area

  • Overall reduction of cash that is kept on site

  • Reduced risk of players moving around with cash

  • Improved overall player experience

  • Reduction in bill validator maintenance costs

  • Improved knowledge of customer spend and behaviour allows for informed machine management

 

Our Player Tracking Unit comes standard with a custom-built card reader, and can be fitted with colour, touch-enabled LCD panels of various sizes, enhancing the player’s experience.

 

Customer Loyalty Programme

Our advanced Customer Loyalty Programme allows operators to define customer tier levels with configurable rewards and redemption options. Customers can redeem rewards for free play (promotional credits), raffle tickets or food and beverages.

 

Cash Management

Cash Management is supported by our cashier and vault applications, and offers the following:

 

  • Custom definitions of all cashiers and safes as used at the venue, including pre-defined limits

  • The creation of pre-made floats with multiple authorisation levels, including pre-defined note templates that are created to suit operational requirements

  • Audited float transfers between safes, and between safes and the cashier application, with biometric fingerprint validation

  • Tracking of expected cash clearances figures, and the logging of variances

  • Tracking of cashier revenue and the automated logging of variances in terms of cash transfers back to the vault

  • The cashier and vault applications are integrated with desktop note counters to speed up the creation and checking of floats and transfers

  • Surveillance integration that allows for count values and corrections to be superimposed on video footage

  • All cash transfers are recorded with the relevant workflow steps and denomination breakdown, and other areas of the business such as bars and ATMs are catered for

 

Mystery Progressive Jackpots

Both local area and wide area mystery jackpots are available. Multiple jackpot levels are supported with custom names and configurable win/contribution and other parameters. A secure jackpot validation mechanism is included to ensure the integrity of operations.

 

Ticket In / Ticket Out (TITO) and other Ticketing Systems

Player habits are more important than the view of the system provider or operator. As such our complete Ticketing Systems are supported by all relevant features for those markets where ticketing is deemed important.

 

Business Intelligence System

This system is a best-of-breed application that allows the operator to analyse business performance and gather comprehensive data from all gaming machines and players. Its advanced features allow the user to create views where they can customise how information is displayed and visualised.  Management is therefore able to make critical decisions relating to game performance, loyalty programmes, trends and casino floor operations.